Frequently Asked Questions
What areas do you serve?
We work throughout Reno, Sparks, Spanish Springs, Cold Springs, Lemmon Valley, Verdi, and surrounding Northern Nevada communities. Whether you need tile installation or handyman services, we’re happy to help.
What services do you offer?
We specialize in:
- Custom tile showers with benches, niches, and linear drains
- Kitchen backsplashes and feature walls
- Bathroom renovations
- Flooring installation (tile and stone)
- Artistic installs like pebble scribes and precision layouts
We also offer handyman services including:
- Fixture replacement (faucets, shower heads, light fixtures)
- Drywall patching and repair
- Minor carpentry and trim work
- Caulking and grout touch-ups
- Small home maintenance projects
Do you take on small jobs or repairs?
Yes! We take on both large remodels and small projects such as tile repairs, fixture swaps, and grout touch-ups. No job is too small if it helps keep your home in top shape.
Are you certified tile installers?
Yes — Ashton Hayes is a Certified Tile Installer (CTI #1831) and ACT MUD #46 certified. These certifications mean your tile project will meet the highest industry standards.
What types of tile do you install?
We install porcelain, ceramic, glass, and natural stone for showers, backsplashes, floors, and feature walls. We’ll guide you to the right choice for your project.
Do I need to supply the tile or do you provide it?
We prefer that clients provide their own tile so you can choose the exact style, color, and material that fits your vision. We’re happy to help with measurements and guide you through the ordering process to ensure you get the right amount and type of tile for your project.
How should I prepare for a project?
Before we arrive:
- Clear the work area of furniture and décor
- Keep pets and children out of the workspace
- Ensure materials are on-site before the scheduled start date
How long will my project take?
Project timelines vary:
- Small backsplash or handyman repair – 1–2 days
- Custom shower remodel – 5–10 days
- Full bathroom renovation – 1–2 weeks
We provide a clear schedule before we start.
What materials do you recommend for showers, floors, and backsplashes?
For showers and wet areas, we recommend porcelain or ceramic tile with a quality waterproofing system. For floors, porcelain or natural stone is best. We’ll help you choose what works for your space and budget.
How do I maintain my tile after installation?
Use pH-neutral cleaners, avoid abrasive scrubbers, and wipe spills promptly. For showers, squeegee regularly to reduce buildup. We provide care tips for every install.
Why choose Tile By Hayes for my project?
With 13+ years of experience, we combine certified tile installation expertise with versatile handyman skills. We handle everything from detailed remodels to small but important home fixes, all with the same attention to detail.
How do I get started?
Tap the Call Now button on our Google profile or visit TileByHayes.com to request a consultation. We’ll discuss your goals, materials, and provide a detailed estimate.



